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SPHR Senior Professional in Human Resources Questions and Answers

Questions 4

Validity demonstrates a clear relationship between performance on the selection procedure and performance on the job. There are three cases for interview question validity. Which of the following is NOT one of them?

Options:

A.

Questions are based on job analysis.

B.

Questions prompt for answers that are systematically related to a specific job.

C.

Questions prompt for answers that provide evidence about important job-related skills.

D.

Questions prompt for stories of past experience in different types of jobs.

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Questions 5

As a Senior HR Professional, you must be familiar with certain legal terms, laws, and regulations that affect how you and others operate in the workplace. Basically, there are three types of discrimination that can happen in the workforce. Which of the following is NOT one of the three discrimination types?

Options:

A.

Adverse political capital

B.

Perpetuating past discrimination

C.

Disparate treatment

D.

Disparate impact

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Questions 6

You are the Senior HR Professional for your organization. You've just written the following statement in your company's code of conduct: the use of business resources for personal gain compromises the integrity of our company. What does this statement accomplish in the code of conduct?

Options:

A.

Ethical/value statement

B.

Honesty statement

C.

Conduct statement

D.

Gift statement

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Questions 7

Your organization is aiming to reduce costs by stopping wastes in the production cycle. The company has created a plan that will reward employees 50 percent of the savings from the waste stoppage. What type of compensation plan is your organization offering to employees in this instance?

Options:

A.

This is an example of profit sharing

B.

This is an example of gainsharing

C.

This is an example of a team incentive

D.

This is an example of a short-term incentive

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Questions 8

As an HR Professional, you are required to post an OSHA poster in a conspicuous place that is easily visible to employees. What OSHA poster lists each of the employee's rights?

Options:

A.

OSHA 3165 poster

B.

OSHA 5131 poster

C.

OSHA 5613 poster

D.

OSHA 3615 poster

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Questions 9

Under the Uniformed Services Employment and Reemployment Rights Act of 1994, what is the minimum number of days an employee must be gone from their position to be offered COBRA-like health coverage?

30 days

60 days

120 days

240 days

Options:

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Questions 10

As a Senior HR Professional you often need to advice management on how best to communicate with employees. One approach you recommend for manager is to give employees access to decision makers to provide support, answer questions, and provide feedback. What communication model are you recommending in this instance?

Options:

A.

Open-door policy

B.

Management by walking around

C.

Brown-bag lunches

D.

Department staff meetings

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Questions 11

What term describes a manager who makes himself visible, being present for employees, and getting out of his office to interact with employees?

Options:

A.

Active management

B.

Progressive discipline

C.

Open door policy

D.

Management by walking around

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Questions 12

An organization has over 5,000 employees who are members of a union. The employees, however, are no longer happy with the union's performance and they would like to decertify the union from their representation. Who will decertify the union in this instance?

Options:

A.

The union official if fifty percent of the employees sign off on the decertification

B.

The National Labor Relations Board

C.

Management of the employees

D.

The employees

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Questions 13

Heather's organization works with a labor union work force. Heather has heard rumors that the union has been trying to create a hot cargo agreement with a supplier. What is a hot cargo agreement?

Options:

A.

It forces suppliers to join the union.

B.

It's a threat that the union will slow down processing orders for non-union shops.

C.

It's an agreement that an employer will stop doing business with a non-union business.

D.

It's an agreement to rush orders for union-based businesses.

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Questions 14

A union is performing a jurisdictional strike in front of a construction site. What is a jurisdictional strike?

Options:

A.

It is a strike through which the union seeks to pressurize an employer to assign a particular work to its members; rather than to members of other unions or to the non-union workers.

B.

It is a strike through which the union seeks to pressurize an employer to agree to the terms of a new contract although there is already an approved contract in place.

C.

It is a strike through which the union seeks to pressurize an employer to agree to the terms of a new contract because the current contract between the employer and the union has expired.

D.

It is a strike through which the union seeks to pressurize an employer to assign all work to its members, rather than to members of non-union workers.

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Questions 15

Which of the following is an example of an involuntary deduction an employer may be required to retain from an employee's pay?

Options:

A.

Tax levy

B.

Medicare

C.

State income tax

D.

Federal income tax

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Questions 16

Each collective bargaining agreement outlines the process to file a grievance. Most agreements define a four-step approach to the grievance procedure. During which one of the following steps of the grievance procedure, might the president of the local union meet with the manager of the plant at which the employee with the grievance works?

Options:

A.

Initiate the complaint

B.

Escalate the complaint internally

C.

Reach the highest level of internal escalation

D.

Participate in binding arbitration

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Questions 17

Lucas has asked his manager to take time off from work because of a holiday his religion celebrates. Fran agrees but tells Lucas that he will be inspecting his project work to ensure that the work is accurate and not suffering because of the requested time off. This is an example of what?

Options:

A.

Perpetuating past discrimination

B.

Religious persecution in the workforce

C.

Disparate treatment

D.

Quality control

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Questions 18

As a Senior HR Professional, you may have to work with the board of directors on some organizational issues and goals. How does the board of directors come into existence?

Options:

A.

The founder of the organization chooses the members of the board.

B.

The members of the board are hired just like all employees.

C.

The shareholders of the company elect the board of directors.

D.

Regulations, laws, and policies determine who is eligible to serve on the board of directors.

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Questions 19

As a Senior HR Professional you should be familiar with employment laws and their effect on your company. What did the lawsuit Payne v. The Western & Atlantic Railroad Company establish?

Options:

A.

Employment at will

B.

Employers could be liable for sexual harassment of its employees

C.

Employers could be liable for the actions of its employees

D.

A company couldn't coerce an employee to commit a crime to retain employment

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Questions 20

As a Senior HR Professional for your organization, you're coaching one of your employees on civil rights and employment. What does Title VII of the Civil Rights Act of 1964 accomplish?

Options:

A.

Prohibits discrimination of management by race, color, religion, sex, or national origin

B.

Prohibits employment discrimination on the basis of race

C.

Prohibits employment discrimination on the basis of race, color, religion, sex, or national origin

D.

Prohibits educational discrimination on the basis of national origin

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Questions 21

Robert is the HR Professional for his organization and he's speaking with the federation chairman about the labor and the direction of unions. What is a federation?

Options:

A.

A federation is the same as a union.

B.

A federation is a group of national unions.

C.

A federation is a union that has international members.

D.

A federation is the governing body of a union.

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Questions 22

Which of the following is an example of a nonqualified deferred-compensation plan?

Options:

A.

An excess-deferral plan

B.

A target-benefit plan

C.

A money-purchase plan

D.

A cash-balance plan

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Questions 23

One factor of the Uniform Guidelines on Employee Selection is reliability during interviews. Which of the following statements is the best description of reliability during interviews?

Options:

A.

Interviews should adapt job-related questions for each candidate for a particular position based on the candidate's experience.

B.

Interviews should prepare and consistently use a list of job-related questions that will be asked of all candidates for a particular position.

C.

Interviews should prepare and consistently use questions that will be asked of all candidates based on the candidate's submitted resume.

D.

Interviews should prepare and consistently use a list of job-related questions that will be asked of all candidates for all employment positions within the organization.

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Questions 24

Beth is a HR Professional for her organization and she's discussing the risk of growing her organization's business. What is risk and why would it be considered in HR for organizational growth?

Options:

A.

Risk is an uncertain event or condition that can have a positive or negative effect on the goals of an organization.

B.

Risk is an adverse event that can halt, hinder, or hurt the objectives of a business.

C.

Risk is a negative event that an organization must consider when adding new employees to grow a company.

D.

Risk is an uncertain event or condition that may help or hinder an organization. Adding employees can help positive risks or amplify negative risk events.

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Questions 25

John is the Senior HR Professional for his organization and he's reviewing his company's code of conduct. Which of the following statements best describes a code of conduct?

Options:

A.

A code of conduct is a statement of behaviors that the organization expects from its employees.

B.

A code of conduct is a statement of ideal standards that the organization is committed to uphold in its business practices.

C.

A code of conduct is a statement of ideal standards that the shareholders are expected to uphold in its business practices.

D.

A code of conduct is a statement of behaviors that the employees expect from its management.

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Questions 26

Your organization uses ADDIE for developing new seminars and training. During the design of the course, you need to follow four distinct steps to create a good training design. Which of the following is NOT one of the four steps of design?

Options:

A.

Identify the outcome objectives.

B.

Identify the distribution methods.

C.

Identify learning methodologies.

D.

Gain agreement and sign-off.

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Questions 27

As a Senior HR Professional, you should be familiar with intrinsic rewards and extrinsic rewards that your company provides for its employees. Which of the following is an example of an extrinsic reward?

Options:

A.

Satisfaction from challenging and exciting assignments

B.

Cash compensation

C.

Esteem from working with other talented people

D.

On-site cafeteria

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Questions 28

Henry is the HR Professional for his organization and he's discussing the status of Amy's employment. Amy earns $87,500 per year and receives a paycheck via direct deposit every two weeks. Amy was hired under the offer of a salary position, but she feels that she is working far more than the agreed 40 hours per week. Based on these scenarios, do you believe Amy is exempt or non-exempt?

Options:

A.

Amy is not exempt because she is working more than ten percent of her total agreed hours per week.

B.

Amy is not exempt because she is offered bonuses as part of her pay.

C.

Amy is exempt because she is paid on a salary basis.

D.

Amy is exempt because she earns more than $1,000 per week.

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Questions 29

Sexual harassment is a form of sex discrimination and it is illegal in the US based on what law?

Options:

A.

ADA and Rehabilitation Act of 2008

B.

Title VII of the Civil Rights Act of 1964

C.

Fair Labor Standards Act of 1958

D.

ADEA of 1967

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Questions 30

Human resources is often seen as a three-dimensional component of an organization. Which dimension of human resources focuses on long-term, future-focused approach to the methods to achieve human resource and organizational goals?

Options:

A.

Strategic

B.

Administrative

C.

Organizational

D.

Operational

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Questions 31

Arbitrators chosen by all parties to resolve any disputes arising between them in the future are known as what?

Options:

A.

Compulsory arbitrators

B.

Tripartite arbitrators

C.

Permanent arbitrators

D.

Ad hoc arbitrators

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Questions 32

Organizations must assess the safety of their workplaces and consider the ability of a business to continue despite risk impact. When assessing business continuity risks, the HR Professional must consider several different types of disasters, their probability, and impact on an organization. What category of disaster is best described as acts of terrorism, major thefts, sabotage, or labor disputes?

Options:

A.

Organized or deliberate disruptions

B.

Environmental disasters

C.

System failures

D.

Serious information security incidents

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Questions 33

A US company has offices throughout the US and in Europe. What accounting rules are the company required to use?

Options:

A.

American Institute of Certified Public Accountants rules

B.

International Financial Reporting Standards

C.

Securities Exchange Act rules

D.

Generally Accepted Accounting Principles

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Questions 34

As an HR Professional for your company, you have been asked to participate in strategic planning. During the strategic planning conversation, Frank is discussing the Four P's of Marketing. What are the Four P's of Marketing?

Options:

A.

Product, Price, Placement, and Promotion

B.

People, Product, Payment, and Promotion

C.

People, Price, Placement, and Promotion

D.

People, Payment, Placement, and Projections

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Questions 35

You are the HR Professional for your organization and you're reviewing the performance appraisal systems your company can use. Which performance appraisal approach uses a paired comparison method in the review?

Options:

A.

Results-based

B.

Rating method

C.

Comparative method

D.

Narrative method

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Questions 36

As an HR Professional, you should be familiar with OSHA rules, standards, and regulations. Should an organization violate an OSHA standard, there are often penalties that the employer must pay. What is the maximum fine an employer may face for a deliberate and intentional violation of an OSHA standard?

Options:

A.

$70,000

B.

$50,000

C.

$10,000

D.

$100,000

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Questions 37

During an interview test John scored highly as being an individual who possesses empathy for others. John has been awarded the job and is now performing in the organization. Evidence since John's hiring has shown that John is indeed someone who is empathetic to others. This is an example of what type of validity?

Options:

A.

Predictive validity

B.

Construct-related validity

C.

Criterion-related validity

D.

Content validity

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Questions 38

What term is used to describe the values, worth, work ethics, attitude, and collective sense of an identity in an organization?

Options:

A.

Organizational persona

B.

Organizational politics

C.

Organizational branding

D.

Organizational culture

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Questions 39

What term is used to describe the values, worth, work ethics, attitude, and collective sense of an identity in an organization?

Options:

A.

Organizational persona

B.

Organizational culture

C.

Organizational branding

D.

Organizational politics

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Questions 40

Your organization has created an affirmative action plan which includes an internal audit and reporting system. According to the Department of Labor there are four actions which should be included in the internal audit and reporting system to be effective. Which of the following is not one of the Department of Labor recommended actions for the internal audit and reporting system?

Options:

A.

Review report resources with all levels of management.

B.

Post the findings of the internal audit and reporting system for all employees to review.

C.

Monitor records of all personnel activity at all levels to ensure that nondiscriminatory policy is enforced.

D.

Require internal reporting on a schedule basis as to the degree to which equal employment opportunity and organizational objectives are attained.

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Questions 41

OSHA defines occupational safety and health hazards and how employers are to respond to certain scenarios that could happen in the workplace. One such standard is The General Duty Standard, Section 5. What does this standard mandate for employers?

Options:

A.

Requires employers to provide emergency action plans to inform employees of appropriate procedures to follow during a fire or evacuation

B.

Requires employers to provide jobs and a workplace environment that are free from recognized safety and health hazards

C.

Requires employers to provide a safe, operational, level of noise and noise prevention in the workplace

D.

Requires employers to provide a fire prevention plan to handle and store dangerous chemicals from the threat of fire or combustion

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Questions 42

Your organization has been contacted by Occupational Health and Safety Act (OSHA) to create the OSHA 300 log and annual summary. Once you complete this log and annual summary and submit it to OSHA, how long must your company retain the log?

Options:

A.

Ten years

B.

Seven years

C.

Five years

D.

One year

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Questions 43

You are the HR Professional for your organization and you've identified a risk event. The risk event can be mitigated by purchasing an insurance to protect the organization. You've also identified that the probability of the risk event is only 20 percent. If management doesn't want to purchase the insurance to mitigate the risk event, what other choice do they have to respond to the event by using an out-of-pocket payment if the event actually occurs?

Options:

A.

Transference

B.

Mitigation

C.

Sharing

D.

Acceptance

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Questions 44

The Equal Pay Act of 1963 prohibits discrimination on the basis of sex in the payment of wages or benefits, to men and women who perform substantially equal work for the same employer, in the same establishment, and under similar working conditions. The law defined substantial equality of job content on four factors. Which one of the following is not one of the four factors this law defines?

Options:

A.

Skill

B.

Working conditions

C.

Education

D.

Effort

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Questions 45

n the concept of the glass ceiling there are three types of barriers that may prevent women and minorities from reaching senior levels of an organization. Which barrier is related to limited educational opportunities?

Options:

A.

Cognizant barriers

B.

Societal barrier

C.

Internal structure barriers

D.

Governmental barriers

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Questions 46

Which of the following provides additional pay for work that is considered beyond the minimum requirements of the job?

Options:

A.

Pay differential

B.

Base pay

C.

Performance-based pay

D.

Seniority-based compensation

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Questions 47

People Logistics recently began scheduling offsite meetings for its management team to review the operational realities of implementing elements of the strategic plan. This is an example of which of the following development activities?

Options:

A.

Peer-to-peer coaching

B.

Assigning a mentor

C.

Hiring an executive coach

D.

Strategic planning

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Questions 48

Which of the following acts requires federal contractors or subcontractors with contracts of $25,000 or more to list all nonsenior management job openings with state employment agencies?

Options:

A.

Executive Order 11246

B.

The Vietnam Era Veterans' Readjustment Assistance Act of 1974

C.

The Rehabilitation Act of 1973

D.

Executive Order 11375

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Questions 49

Which of the following decisions results in a workforce reduction or transfer of employees to other jobs?

Options:

A.

Outsourcing

B.

Acquisitions

C.

Merger

D.

Workforce expansion

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Questions 50

Which of the following is conducted to determine what is required to solve a problem?

Options:

A.

Needs assessment

B.

Making succession plan

C.

SWOT analysis

D.

Talent management program

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Questions 51

A ___________ learning curve begins slowly, with smaller learning increments, but increases in pace and with larger increments as learning continues.

Options:

A.

Negatively accelerating

B.

S-shaped

C.

Plateau

D.

Positively accelerating

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Questions 52

Which of the following refers to the ability of a team to share and build upon their ideas without holding anything back?

Options:

A.

Mental model

B.

Team learning

C.

Systems thinking

D.

Personal mastery

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Questions 53

Which of the following Acts requires employers to pay nonexempt employees who perform regular duties before or after their regular hours or for working during their lunch period?

Options:

A.

Davis Bacon Act

B.

Portal to Portal Act

C.

Equal Pay Act (EPA)

D.

Service Contract Act

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Questions 54

The most common reason for the failure of organizational-change initiatives is which of the following?

Options:

A.

There was no training system in place.

B.

Employees were not prepared for the change.

C.

The strategic plan was not communicated to employees.

D.

Organization leaders did not support the change.

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Questions 55

On November 13, 2000 CFR Part 60-2 was revised to address affirmative action to make the rules more accessible and easier to implement. Which of the following statements is not part of this significant update to the Affirmative Action program in CFR Part 60-2?

Options:

A.

Reaffirmed that affirmative action isn't to establish quotes, but to create goals

B.

Workforce analysis was replaced with a one-page organizational profile

C.

Granted employers with fewer than 100 employees, permission to prepare a job group analysis that uses EEO-1 categories as job groups

D.

Reduced the number of additional required elements of the written Affirmative Action Plan from 10 to 4

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Questions 56

You are a HR Professional for your organization and you're educating your staff on the Pregnancy Discrimination Act. Which one of the following statements about the Pregnancy Discrimination Act is not true?

Options:

A.

If an employer provides any benefits to workers on leave, the employer must provide the same benefits for those on leave for pregnancy-related conditions.

B.

An employer is allowed to refuse to hire a pregnant woman because of the imminent time frame of the needed leave to deliver and care for the child.

C.

Employers must provide the same level of health benefits for spouses of male employees as they do for spouses of female employees.

D.

Pregnancy related benefits cannot be limited to married employees.

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Questions 57

An entitlement culture is appropriate for a business that needs what type of workforce?

Options:

A.

One that has a line of sight to retirement

B.

One that continues to show productivity increases over time

C.

One that has a skill set that's in high demand

D.

One that is highly competitive in completing daily assignments

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Questions 58

Which of the following educates employees about the cultural and social differences in other cultures?

Options:

A.

Diversity initiative

B.

Technical training

C.

Diversity training

D.

Calling meetings

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Questions 59

A company that wants to reduce the cost of its unemployment insurance should do which of the following?

Each correct answer represents a complete solution. Choose all that apply.

Options:

A.

Terminate employees who violate company policy

B.

Establish an effective performance-management program

C.

Aggressively fight unjustified claims for unemployment

D.

Enhance national productivity and competitive ability

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Questions 60

Which employee growth and assessment program is characterized by performance objectives?

Options:

A.

Continuous-feedback program

B.

Management by objectives (MBO)

C.

Skills-based performance assessment

D.

Behavioral-based performance assessment

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Questions 61

Which of the following is developed over centuries as a result of legal decisions made by judges in individual cases?

Options:

A.

Comparable worth

B.

Compensable factors

C.

Common law doctrine

D.

Compulsory arbitration

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Questions 62

Which of the following Acts provides compensation for employees and contractors of the Department of Energy who were subjected to excessive radiation while producing and testing nuclear weapons?

Options:

A.

Drug-Free Workplace Act

B.

Energy Employees Occupational Illness Compensation Program Act

C.

Fair Labor Standards Act

D.

Federal Employees Compensation Act

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Questions 63

Which of the following serves to motivate employees to work safely, reduce workers compensation costs, and encourage improvements to safety programs?

Options:

A.

Health and Safety Program

B.

Voluntary Protection Program (VPP)

C.

Strategic Protection Program

D.

Strategic Partnership Program

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Questions 64

Which of the following is used to determine current market trends and competition for different skills and knowledge and to assist the employer in setting pay levels?

Options:

A.

Base pay

B.

Job evaluation

C.

Salary survey

D.

Gross pay

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Questions 65

Employee Weingarten rights established which of the following?

Options:

A.

Employers may not deny a nonunion worker's request for representation during an investigatory hearing.

B.

Union employees have the right to have a union representative present at an investigatory interview.

C.

Employees have the right to consult with an attorney post-discipline.

D.

Employers have the right to deny the presence of a co-worker in an investigatory interview.

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Questions 66

As an HR Professional you should be familiar with the terminology, practices, and rules governing union-based strikes. An organization utilizes union labor and non-union labor in their operations. The union goes on a strike; so the organization shifts work to the non-union labor to offset the effects of the strike. If the union labor decides to picket the operations of the non-union labor, what term is assigned to this process?

Options:

A.

Double Breasting Picketing

B.

Common situs picketing

C.

Wildcat strikes

D.

Sympathy strike

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Questions 67

The doctrine of ________________ negligence was used to mitigate the employer's responsibility if the worker's actions contributed in any way to the injury.

Options:

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Questions 68

What is the best way to ensure that employees comply with the Drug-Free Workplace Act?

Options:

A.

Establish an awareness program.

B.

Establish penalties for drug arrests.

C.

Notify employees about contract conditions.

D.

Develop and publish a written policy.

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Questions 69

Which of the following groups have not been identified for protection under the Americans with Disabilities Act as it relates to substance abuse?

Options:

A.

Current abusers of alcohol

B.

Current users of legal drugs

C.

Current users of illegal drugs

D.

Recovering addicts

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Questions 70

An employee with a bachelor's degree, an employee who speaks English as a second language, and an individual over the age of 40 are all examples of what?

Options:

A.

A diverse work group

B.

Effective knowledge management programs

C.

Non-discriminatory hiring practices

D.

Protected class groups

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Questions 71

Mary is in an interview with the BAH Company and she asks the company about the stability of the company and its future plans. Tom, the interviewer, assures Mary that the company is solid and has long-term plans for growth and opportunity. Tom, however, knows that the plant and position that Mary is interviewing for will be closed in six months. Tom offers Mary the position of plant manager because he needs someone to manage the facility until they close the plant, but he doesn't tell Mary of his plans. This is an example of which of the following?

Options:

A.

Defamation

B.

Fraudulent misrepresentation

C.

Constructive discharge

D.

Respondeat superior

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Questions 72

Under OSHA regulations, employers do not have the right to do which of the following?

Options:

A.

Request a variance to an OSHA standard while waiting for repairs

B.

Consult with OSHA to correct hazards without fear of a citation and penalty

C.

File a Notice of Contest within 30 days of the citation

D.

Refuse to allow an OSHA inspector on the premises

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Questions 73

Mark the step that does NOT come under risk management.

Options:

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Questions 74

Which of the following is an example of a reference guide?

Options:

A.

An employee handbook

B.

An SOP

C.

A policy manual

D.

A troubleshooting manual

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Questions 75

Which of the following standards requires employers to provide employees with information about physical and health hazards related to the use of chemicals in the workplace?

Options:

A.

Medical Services and First Aid

B.

Hazard Communication Standard

C.

Occupational Noise Exposure

D.

Personal Protective Equipment

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Questions 76

Which of the following scenarios best represents respondeat superior?

Options:

A.

An employee gives a hefty discount to a friend.

B.

A terminated employee creates web posts about your company that aren't true.

C.

A manager promises an employee a job for life if she continues her good performance.

D.

An employee hits another vehicle with a company's car and your company is sued.

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Questions 77

As a Senior HR Professional you often have to participate in strategic planning for your department and organization. Strategic planning has four phases to its completion. Which of the following is not one of the four phases of strategic planning?

Options:

A.

Close the strategic plan

B.

Establish a foundation for the strategy

C.

Develop the strategic plan

D.

Implement the strategic plan

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Questions 78

Which of the following is the best definition of the Scanlon Plan?

Options:

A.

Employees' pay fluctuates based on what type of work they are performing.

B.

Employees are rewarded in non-compensatory methods, such as training or time off.

C.

Employees are rewarded based on the number of units they sell.

D.

Employees share in the cost savings achieved through productivity gains.

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Questions 79

There are several union actions that are considered unfair labor practices. One such practice is that unions may require employers to pay for services that are not rendered. For example, a union cannot require an organization to continue to pay employees to do jobs that have been rendered obsolete by changes in the technology. Which of the following terms defines this unfair labor practice?

Options:

A.

Collusion

B.

Coercion

C.

Hot cargo agreement

D.

Featherbedding

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Questions 80

Which of the following is additional pay for working in dangerous conditions?

Options:

A.

Reporting pay

B.

Base pay

C.

Hazard pay

D.

Gross pay

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Questions 81

A standard employment practice that seems to be fair yet results in discrimination against a protected class is a description of what?

Options:

A.

Unfair treatment

B.

Disparate treatment

C.

Disparate impact

D.

Adverse impact

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Questions 82

There are four factors that contribute to an engaged workforce. Which of the following is NOT one of the four factors that will contribute to an engaged workforce?

Options:

A.

Look for key performance metrics when hiring new talent.

B.

Identify the best fit for the employee.

C.

Concentrate on individual employee strengths.

D.

Clearly establish desired results.

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Questions 83

What common law term best describes an employee's obligation to act with reasonable care and skill for the employer?

Options:

A.

Duty of diligence

B.

Duty of obedience

C.

Duty of honor

D.

Duty of loyalty

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Questions 84

Beth is an HR Professional for her organization and she has been alerted by management that the company will be outsourcing a large portion of operations. This outsourcing will likely cause several employees to lose employment with the organization. Which of the following is the best course of action that Beth can take in regard to communicating with the employees about the outsourcing change?

Options:

A.

Document all questions and create exact, formal answers in writing with management's approval.

B.

Refer all questions about the outsourcing decision to management.

C.

Do not share the details of the outsourcing decision.

D.

Be honest and truthful and do not hide the facts.

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Questions 85

As an SPHR you know that it's important for the management to show recognition for employees that have gone above and beyond what's expected of them. For rewards and recognition to be useful, the employees must be interested in the recognition. What other factor must be true?

Options:

A.

The recognition must be genuine.

B.

The recognition must be swift.

C.

The recognition must be monetary.

D.

The recognition must be public.

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Questions 86

Your organization offers employees an employee contract as part of the employment proposition. In the contract, there's a requirement that disputes must be settled using arbitration. When an employment contract includes the requirement for disputes to be settled through arbitration, what term is assigned to this relationship?

Options:

A.

Compulsory arbitration

B.

Binding arbitration

C.

Ad hoc arbitration

D.

Contractual arbitration

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Questions 87

The process of identifying risks and taking steps to minimize them is referred to as what?

Options:

A.

Qualitative analysis

B.

Risk management

C.

Liability management

D.

Risk assessment

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Questions 88

Virginia is the HR Professional for her organization and she is reviewing the details of the Age Discrimination in Employment Act (ADEA) of 1967. She tells John, one of her staff members, that the ADEA prohibits discrimination on the basis of age for employees and job applicants who are above a certain age. What age does the ADEA apply to employees and job applicants?

Options:

A.

50 and above

B.

40 and above

C.

30 and above

D.

All people regardless of their age

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Questions 89

An organization would like to bid on a project, but they don't have enough employees available to complete the work. The organization approaches a competitor with the opportunity to partner on the project to win the work. What type of risk response is used in this instance?

Options:

A.

Enhancing

B.

Mitigation

C.

Transference

D.

Sharing

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Questions 90

What provides the framework for collecting information about factors that are relevant to the planning process?

Options:

A.

An internal assessment

B.

A SWOT analysis

C.

A PEST analysis

D.

An environmental scan

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Questions 91

Fill in the blank with the appropriate qualitative analysis technique.

The_____________ group technique is a structured meeting format designed to elicit participation from all members of the group in order to arrive at the best possible solution to the problem at hand.

Options:

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Questions 92

Which of the following is not an appropriate use of an HRIS?

Options:

A.

Tracking time and attendance

B.

Tracking employee expense reports

C.

Maintaining employee records

D.

Tracking applicant data for the EEO-1

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Questions 93

Which of the following is NOT a types of partnership arrangements?

Options:

A.

Joint venture

B.

Limited profit partner

C.

General partnership

D.

Limited partnership

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Questions 94

Before selecting an HRIS system, which of the following questions should be answered?

Options:

A.

Who will have access to the information stored in the HRIS?

B.

How will the HRIS be accessed?

C.

All of the above.

D.

What information will be converted to the HRIS?

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Questions 95

Which of the following collects data from employers throughout the United States in order to put this information on its website?

Options:

A.

Bureau of Labor Statistics (BLS)

B.

National Labor Relations Act (NLRA)

C.

Office of Federal Contract Compliance Programs (OFCCP)

D.

Equal Employment Opportunity Commission (EEOC)

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Questions 96

Which of the following are employed by the organization, available on short notice, and called to work only when they are needed?

Options:

A.

On-call workers

B.

Independent contractors

C.

Intern

D.

Seasonal workers

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Questions 97

Which of the following is used during the strategic planning process?

Options:

A.

PEST analysis

B.

SWOT analysis

C.

Qualitative analysis

D.

Quantitative analysis

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Questions 98

As an SPHR you know that it's important for the management to show recognition for employees that have gone above and beyond what's expected of them. For rewards and recognition to be useful, the employees must be interested in the recognition. What other factor must be true?

Options:

A.

The recognition must be monetary.

B.

The recognition must be swift.

C.

The recognition must be genuine.

D.

The recognition must be public.

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Questions 99

Which of the following is NOT a basic business structure in the United States?

Options:

A.

Partnership

B.

Sole proprietorship

C.

Limited liability company (LLC)

D.

Incorporated

E.

Corporation

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Questions 100

Which of the following is one of the elements of a SMART goal?

Options:

A.

Action-oriented

B.

Strength

C.

Technology

D.

Threat

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Exam Code: SPHR
Exam Name: Senior Professional in Human Resources
Last Update: Dec 22, 2024
Questions: 671

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