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Salesforce Energy-and-Utilities-Cloud Exam Dumps Questions and Answers

Exam Code: Energy-and-Utilities-Cloud
Vendor: Salesforce
Last Update: Nov 21, 2024
Questions: 40 With Expert Explanation
10  Customers Passed Salesforce Energy-and-Utilities-Cloud
88%  Average Success In Real Exam
85%  Questions came word by word from this dump
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Salesforce Energy and Utilities Cloud Accredited Professional Exam Questions and Answers

Questions 1

A call center agent uses the Energy and Utilities Contact Center Console to schedule a field technician appointment for a customer.

What license is needed to complete this customer requirement?

Options:

A.

Salesforce Field Service license

B.

Salesforce Contact Center license

C.

Energy and Utilities Base Service license

D.

Salesforce Service Console license

Questions 2

An Administrator needs help generating an accurate report to identify the average response time to installing new electricity connections.

What two elements need to be defined during the discovery phase of the implementation?

Options:

A.

Identify the data sources to generate the customer's new connections reports and dashboards

B.

Define the business stakeholders for the customer's new connections process.

C.

Define the data to be migrated for the customer's connections process

D.

Define the metrics to measure the customer's new connections process.

Questions 3

An energy company must include a clause about additional operational costs in contracts that exceed 10 MegaWatts in their DOCX Template. The information about energy volume is already available in the Contract object.

How should the administrator proceed to include this condition in the document template to show this clause only when the contract energy volume is higher than 10 MegaWatts?

Options:

A.

Create a custom formula m DataRaptor Load.

B.

Create an Apex Class

C.

Create a custom field in the Contract object

D.

Create a custom formula m DataRaptor Extract