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VERISME VeriSM Essentials Questions and Answers

Questions 4

How does governance flow through an organization?

Options:

A.

Via delegation from owners to a governing body, who authorize organizationalcapabilitiesto take actions to create and support the outcomes to consumers.

B.

Via good planning in the higher levels of the organization, where it is critical that there is a clearly stated mission and vision with key objectives defined.

C.

Via organization-wide gatherings once or twice a year, where owners/stakeholders present the mission, vision and objectives, and take feedback from employees.

D.

Via performance contracts between an employee and his or her manager, making everybody responsible for part of the strategy.

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Questions 5

In Lean, different types of waste are distinguished.

What type of waste is “producing at levels of quality more than required by the customer"?

Options:

A.

Inventory

B.

Overdelivering

C.

Overprocessing

D.

Overproduction

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Questions 6

What differentiates VeriSM™ from other IT service management approaches?

Options:

A.

VeriSM™ differentiates IT from other service management practices.

B.

VeriSM™ focuses on the corporate IT aspects in the organization.

C.

VeriSM™ is a logical evolution to older IT service management practices.

D.

VeriSM™ takes all organizational capabilities into account.

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Exam Code: VERISME
Exam Name: VeriSM Essentials
Last Update: Nov 21, 2024
Questions: 0

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