Poppy Pet Care Kennels offers short-term accommodation for dogs whilst their owners are on
holiday. The managing director of the company has initiated a project to create a new website that will allow owners to view kennel availability, book kennel accommodation and allow them to monitor their dogs whilst they are away, via a webcam.
The system will also allow kennel assistants to plan the dogs' feeding times and schedule kennel maintenance.
Customers will be able to leave feedback on the website, which will be reviewed by the quality
manager who may respond to comments made by the customer.
The following are potential actors:
A) Poppy Pet Care Kennels
B) Kennel assistants
C) The managing director
D) Customers
E) Quality manager
Which of these would be drawn as actors on the use case diagram?
A business analyst working on a project has been informed that changes are required in a particular requirement; she has revisited the requirement set and is unable to determine other requirements that might be impacted by such changes.
Which element of requirements management appears to be missing?
Isamu is a business analyst working on a project. Unfortunately, it is not progressing as hoped or planned.
He has identified that the main issues with the users on the project are:
1) They manage complex processes and they do not seem to be able to articulate their needs.
2) They claim they cannot engage in requirements elicitation as they simply do not know what is possible.
Which elicitation technique would best address both these issues?