Dumpsbuddy logo
A member of the development team displays disrespectful behavior and continuously argues with colleagues. This is negatively impacting team morale.
Which action should the scrum master take to resolve this situation?
Based on the backlog metrics in the chart what can explain the jump in points at the end of iteration 4?
Why should an agile coach model agile principles and behaviors, become self-aware, and be present?
Following an upgrade, a software support team is overwhelmed by the number of tickets being submitted by end users. The team's manager is pushing the team to "work smart" by focusing on activities that deliver the most value in the least amount of time.
What should the team do?
An experienced product owner presents the epics and corresponding stones during a release planning session with the established team. The executive sponsor asks the team when the features will be delivered.
What should the agile team do?
While struggling to take ownership of delivery an agile team fails to keep up with its sprint commitments What should the agile coach do?
A Scrum Master would like to provide information to key stakeholders on the daily resource and project activities. Which tool should the Scrum Master use to provide these updates?
Several new stakeholders are concerned about being asked to review a product demo before it is complete. How should the agile coach explain to the stakeholders the value of working this way?
An agile coach is working with a team that serves clients making product requests by phone. During a daily commitment and replanning meeting, a team member states that they were unable to resolve a client request because they lacked sufficient product knowledge.
What should the agile coach do?
An e-commerce company acquired a tool to customize subject line generation for marketing campaigns. In sprint planning, the team discussed integrating this tool with the customer relationship management system.
Which mitigation strategy is most appropriate to ensure the final product meets the business objectives? (Refer to the Risk Register Exhibit)
A project manager is working on a user story about migrating to a new version of a database but is unsure of the dependencies. What can the product owner request from the team to understand the risks?
A software project is being implemented by a small, colocated team. What should the project manager do to keep the team focused and engaged with the high level of requirements?
A business analyst has been assigned to optimize a process to deliver healthcare services to patients in a clinic. In creating a value stream map, what will the business analyst’s key observations include?
A development team is working on the implementation of a human resources (HR) solution. The team has decided to work together with different business units to deliver value early and often.
Which agile values are being practiced in this scenario?
After seeing the planned features (or an upcoming release, a customer notes that a vitally important and complex one is missing. The team estimates that this feature significantly exceeds its average velocity. How can this issue be resolved?
An agile leader notices that a team member is becoming very quiet and disengaged in meetings. What should the agile leader do to identify team members' personalities and motivators?
What should a team do when they complete all sprint goals earlier than expected?
An agile project manager notices that the product owner manages team members' day-to-day tasks in a way that distracts them from their core responsibilities. In addition, the team believes that their questions on product backlog prioritization are not being answered on time.
What should the agile project manager do?
An agile coach is facing a dilemma: On one hand, there is a requirement that is vital and will consume all capacity of the team. On the other hand, there are some chore-related tasks that will improve the team's ability to produce results. The team insists on implementing these tasks since they will increase efficiency.
What should the agile coach do?
A team member on a new scrum project previously provided support to another application Due to issues with that application, the team member's former supervisor continues assigning them tasks related to that project. The new project's scrum master includes this issue in the risk register.
What should the scrum master do next?
An agile team is working on a new product. To ensure that all unknown issues are clarified before committing to the scope the team plans to work only on spike user stories for the next three sprints
What should the agile coach do in this situation?
During the retrospective meeting, it is revealed that an external dependency is causing a reoccurring impact. The impact is that an external team is not providing a fix or a stable testing environment. The scrum master has been unable to resolve this after escalating the situation to upper management several times.
What should the scrum master do now?
An agile team is unable to complete all its planned sprint user stories, which results in a decrease of its planned sprint velocity. What should the team do?
A product owner with experience in a predictive approach wants the team to develop very detailed schedules and cost estimates for the next 10 sprints. What should the Scrum Master do?
During a retrospective, team members suggest process improvement ideas. The agile team lead knows that, while many of these ideas are different from standard practices, a few of them are good. What should the agile team lead do?
Roadmaps are defined as covering a rolling 12 months. When creating a product roadmap in an agile environment, what factor should the agile lead take into consideration?
An agile project has three more iterations before the release. There is a lot of report functionality to be created and defects to be cleared. During a daily scrum, a team member suggests a timebox spike to find a more efficient way to deliver reports.
What should the project leader do?
An agile project team has team members with varying technical skills. Due to recent events that adversely impacted customer satisfaction, management mandated that Kaizen should be given more focus to ensure the quality in product delivery.
Kaizen is a prime concept of which agile practices?
The team is working to build a new Al model that will summarize and create presentation materials for executive leaders from external and internal content. The team believes there is value in increasing the scope of work as it will benefit the organization.
Which two actions should the product owner take first? (Choose two.)
During its first sprint, a new scrum team realizes that it has insufficient team members with test automation skills to effectively complete its stories. What should the team do?
The team is considering committing to 44 story points for the upcoming sprint. Based on the
velocity chart, what advice should the scrum master offer the team?
Midway through a two-week sprint, an agile team realizes that the features cannot be delivered within the sprint. The team determines that another week will be required to complete all committed features.
What should the team do?
Trend analysis shows that velocity is significantly higher than predicted and the release can be completed one month ahead of schedule. The team recommends changing the end date to reflect this.
What should the agile practitioner do?
A customer has difficulty explaining how the highest priority feature will work. What should the agile project manager do?
A project's product owner asks the scrum master to facilitate the estimation activity. The scrum master then meets with the team and the product owner to clarify the user stories. Following the meeting, the team assembles and provides individual user-story estimates.
What technique did the team use?
A servant leader is leading a high-visibility project to deliver a new product. The servant leader has been able to build a cross-functional team and create a team space where the team is collocated. The servant leader started receiving frequent visits from a company director, who continually asks a specific team member questions about project progress. The conversations are distracting the team from their goal.
What should the servant leader do?
An organization strives hard to accelerate value delivery by improving product design, development, and transition activities. What ways of working should the organization discontinue to become an effective player?
The transition of a monthly news publication from paper to digital is planned to start in the next few weeks. There is a debate between the product owner and the development team about the initial features to be made available and the first five stages of implementation.
What should the scrum master do to address this situation?
A new agile team member notices that the team's current process involves excessive documentation. What should the new team member do?
A new agile project manager accepts an assignment to manage a well-established team Many team members have worked together on this product for several years During a meeting, the project manager notices that team members offer little vocal interaction, yet all required tasks are completed on time
What type of behavior does this describe?
A team is transitioning from a predictive approach to an agile approach Historically, the team has delivered work products that did not meet customer expectations.
What agile practice can help the team to alleviate this?
To create the project vision, an agile team has scheduled an initial meeting with their customer representative. What should the team bring to this meeting?
DRAG DROP
All the developers on a project team are working offshore in a different time zone, resulting in many issues. Match the issues to the agile practitioner's recommendations for resolutions below. (Drag the Problems/Issues on the left to the box in the center, corresponding to the correct Recommendations for Resolution on the right)
An agile team identifies that their velocity is lower than predicted, and that their previous forecasts in the product roadmap are wrong. The team is worried that they will be unable to meet a critical release date without corrective action.
What should the team do?
A scrum master is working with a team on a complex software project that is scheduled to run for 2 years with a series of product releases. The scrum master is responsible for planning the project for the next 6 months and has advised planning the project up front.
What should the scrum master do?
An agile practitioner is working on a project to migrate data from computer systems to another location. To accomplish this task, they need to run four activities sequentially that different teams are performing. The teams are migrating two systems per day, but the agile practitioner thinks that three systems should be done per day.
What can be done to improve process efficiency?
An agile team's client has been asked to expedite the delivery of the next release. By delivering one month early, the company can generate USS40.000 more than expected for the quarter. What should the agile team do?
When introducing agile processes to a company, a quality assurance (QA) manager resists and believes that the switch to agile will remove quality controls and documents How should the agile practitioner address this concern?
A project is starting and the type of work is complex and suitable for agile in assessing the team members, it appears that co-location would be a challenge.
What should the agile practitioner do?
In a project to develop a supply-and-demand scenario planning tool, the team aims to streamline development and rapidly deliver features. Which approach best supports quick feature delivery while maintaining quality? (Refer to An Excerpt from the Quality Management Plan)
While working on a sprint for a software development project, the team is unsure of how the feature should be designed. The project sponsor recommends developing a prototype of the user interface to discover more about this feature.
Why is the project sponsor making this suggestion?
The lead developer informed the team that they have learned of some possible integration challenges in creating customer dashboards using the architecture the team has chosen. What should an agile practitioner do?
A project manager noticed that a team member had been a consistently high performer until a few months ago. Recently, the team member seems distracted and is not performing well.
How should the project manager handle a review with the team member?
A development team, new to scrum, questions the need to collect metrics on team performance. While learn members understand velocity and burn down, they feel that once velocity becomes settled it is needless to keep track.
What should the agile coach tell the team?
A team member has spent 5 days on a spike and the first set of experiments has not been successful. The issue is the development team member has determined a short-term rather than a long-term solution.
What should the project leader do?
As part of the organizational change, all project teams within the digital channel’s portfolio have been directed to move from 3-week iterations to 2-week iterations. The development team is frustrated as they think there will not be enough time to test. The product owner does not like this change as it will increase the number of ceremonies.
Which two actions should the scrum master take? (Choose two.)
A scrum team has conducted regular retrospectives to discuss immediate concerns and the implementation of improvement actions. Despite this, after a few iterations, the same concerns resurface. What should the team have done to improve retrospective outcomes?
On an agile project, it is important to identify and engage business stakeholders throughout the project and to ensure the team understands the stakeholders' business needs. Which option supports this idea?
A development team for a small company experiences long delays between product completion and release for validation and testing. The company is concerned that this will impact its ability to compete in the marketplace
What analysis should the team use to understand the issues?
During an interview for an agile team lead for a global company, a candidate is asked: "How do you ensure your project is aligned with the stakeholders' priorities?"
How should the candidate respond?
An agile coach has been hired to improve the performance and quality of developed software. The coach performed an analysis of the software and discovered an excessive number of escaped defects, leading to external failures.
How can the agile coach effectively address and correct defects in the software development process while maintaining predictability and keeping workloads within capacity?
An agile project manager observes that the Scrum team is falling behind on the completion of a particular sprint. What should the agile project manager do?
At the end of a product development phase, an agile project team confirms that all tests have passed. The product is released, but the customer complains that it is deficient. What should the project team have done prior to product release?
An organization initiates a pilot project to introduce agile methodology for the successful delivery of projects. What should the project manager do to share this project's knowledge and learning with wider organizational business groups?
HOTSPOT
Organizations that implement agile project management focus on upgrading existing products and services through cost reductions, time savings, or quality enhancements for existing customers (i.e., operational agility). Organizations need to realize that the major financial gains from agile project management will result from the practice of what? (Select answer from dropdown)
An agile project manager has noticed their teams declining morale, mistrust, and isolation over the last 6 months of working on a project. What should the agile project manager do to enhance productivity and create a cohesive team culture?
An agile team discovers a new risk and identifies that its impact may be severe. What should an agile practitioner recommend?
An agile project manager is working on a project to develop a customer service website. The project manager is organizing a workshop to plan the next release: To add the feature of receiving and resolving customer complaints. Which two actions should the project manager ask the team members to take before the workshop? (Choose two.)
An agile team is having difficulties in obtaining the participation of a true user to be a part of their team. In the absence of a true user, the development manager steps in to act as a proxy for the user.
What can the agile team do to improve value delivery in the absence of a true user?
An agile practitioner is in the process of refining requirements. The requirements keep changing based upon with whom the agile practitioner speaks.
What should the agile practitioner do in this situation?
A scrum master of a team that is new to Scrum wants to share the purpose of the daily coordination meeting. What should the scrum master tell the team?
A project team's standups often run over the allotted time as members attempt to resolve issues. With a large team, this is leading to productivity impacts and bringing complaints from some members that the meetings are wasting their time when they are not directly involved in an issue’s resolution.
How can the project leader help to manage the team's time?
Some members of an agile project team work remotely, so it is difficult to have regular face-to-face backlog grooming sessions. How should the agile practitioner ensure that the team is able to reduce miscommunication and rework in this environment?
A diverse team can sometimes create misunderstandings and conflict, leading team members to isolate. How can an agile project manager promote effective communication and collaboration among team members with diverse backgrounds and perspectives?
Midway through an iteration an agile team learns that a team member will be unavailable for the next two iterations. As a high-performance team, what should the team do?
A project team is currently working on sprint seven of a release that is estimated to require twelve sprints to complete. The team has reviewed the stories for this sprint and discovered that it will require rework from previous sprints.
What should the scrum master do?
A project team is currently working on sprint seven of a release that is estimated to require twelve sprints to complete. The team has reviewed the stories for this sprint and discovered that it will require rework from previous sprints.
What should the scrum master do?
The productivity of an agile team has fallen significantly in the last sprint. The team members have not mentioned any impediments but seem to be fatigued.
What should the agile practitioner do?
An agile coach is working on a software development project. Their team is approaching the sprint deadline, but their client is requesting to include additional features that will bring added value.
What should the agile coach do to address this requirement?
An agile coach is working on a software development project. Their team is approaching the sprint deadline, but their client is requesting to include additional features that will bring added value.
What should the agile coach do to address this requirement?
What is the first thing an agile development team should do when planning an iteration?
A team lead reviews processes and identifies bottlenecks that prevent the teams from quickly delivering minimum viable products (MVPs). Which responsibility falls within the context of servant leadership?
A product owner feels that the last sprint failed to sufficiently deliver what was valuable to their organization's overall project goals. What should the scrum master mention at the next retrospective?
An agile team often fails to deliver its sprint goal. At a sprint retrospective, the more experienced team members complain that the less experienced team members are working too slowly. This creates tension in the team.
What should the scrum master do to remove this tension?
A client states that a product is not being built as requested How should the agile team address this?
What is the risk of using agile in a distributed team?
A Frequent integration of work produced
B. Lack of shared knowledge of user stories
C. Need for more locations to learn agile
D. Unclear team structure
An agile project manager is planning the initial scope, schedule and cost range estimates on a new project. The team will be using Kanban to control work.
What metrics should the team use to measure performance?
A large, corporate organization is forced to hire new team members in a geographically remote location from the current team. The manager of the department is concerned about the team not being colocated.
What behavior would indicate the team is not working well together?
The amount of information captured in the project's defects is varying within the development team. Team members are becoming frustrated with the defect quality inconsistencies and the frequent clarification required.
What should be done to address the issue?
The vice president (VP) of an organization has been asked by the chief information officer (CIO) to have their teams to embrace an agile approach to projects. The VP, however, often insists teams use a more predictive approach to project management which allows the project managers to do what they like.
How should an agile team member coach the VP and teams be more effective?
After conducting the second retrospective with project stakeholders, the customer expresses frustration. The customer wants a more predictable roadmap for the delivery of features and functionalities.
How should the project manager respond to the customer?
A globally distributed project team is using email and phone calls as the only way to share information. Delays in resolving issues often occur due to misinterpreted communications, leading to a lower team velocity.
What steps should the project leader take to improve knowledge sharing?
A newly formed, colocated team is participating in daily standups, but is otherwise working largely as individual contributors. This has resulted in misalignment of activities. Planned velocity is being met.
What should the agile practitioner do?
New stakeholders are joining a project team where the agile coach will educate them about their roles and responsibilities. How should the stakeholders ensure their objectives are met by product delivery?
An agile team and a traditional development team are working together on a project. Each team exceeds expectations regarding deliverables: however, issues arise when the deliverables are integrated. What should the agile practitioner do?
Stakeholders are unhappy because they have not been consulted on a user interface (UI) for a project that will have a significant impact on end users once it is launched. How should this situation be handled?
During backlog refinement, a team routinely creates tests to demonstrate to the customer that each acceptance criterion has been met. Most acceptance tests results are observable or demonstrable, but testing for one requirement is providing a challenge to the team. The requirement states that the home button should be recognizable and the team is unsure how to test this.
What should the team lead do?
Unable to meet a sprint's committed velocity, an agile team approaches the agile coach to define the next sprint's velocity. What should the agile coach advise?
An agile learn has only one database administrator with the necessary knowledge of database-related tasks. The project manager identifies the risk that if this person leaves, team velocity will significantly decrease.
What should the agile coach do?
One of the overseas stakeholders on an agile project has not been actively involved in the project's development. What would be the first step to reengage the stakeholder?
An agile team is having a meeting with a customer to formulate the product requirements for the next iteration. The outcome of the meeting is a set of clear and detailed requirements.
What should the team do next?
During a project review, the team discovers customer feedback that would add scope. The project leader is concerned that the team will be unable to incorporate this feedback and still meet the product launch date.
What should the project leader do?
During an iteration review, the agile team asserts that a product is complete because development and review were finished. The product owner disagrees, since the product has not been tested.
What should the agile practitioner do?
An agile coach advised a project manager to continuously improve their ability to support their team and remove any obstacles in the project's way. What role is the agile coach advising to the project manager to take on?
Team A is working on the second sprint of a product release Team B which is an interdependent team located on the same floor, requires extensive and frequent information to complete its sprint goal.
What should the agile team lead do?
An agile team delivered a feature in the last iteration. The product owner, who missed the planning and review meetings, was dissatisfied with the feature. The team conducted a retrospective and reviewed the user stories related it.
What should the agile team do next?
A team member has asked a question about the responsibilities of the product manager, QA, and the team regarding quality. What should the agile project manager advise?
A team member on a self-directed team is concerned that a feature the customer wants is outside of what the team will be able to deliver. What should the team member do next?
A project is to be started with a team of nine existing and nine new members. The scrum master feels that the team is too large and wants to break it into three teams. The scrum master sets aconstraint that each team have an equal number of existing team members for knowledge sharing and experience.
What should the scrum master do to accomplish this?
During a team meeting members who are subject matter experts (SMEs) mention that they are continuously working on repetitive tasks which has lowered motivation. What should the agile practitioner do?
An agile project was underway for two months and delivered the expected value to the stakeholders. However, during a sprint review, a team member complained that the product owner constantly changes requirements and the member feels that this is blocking the team’s performance.
How can the scrum master handle this situation?
Case Study
An agile project lead for a company is leading a sales team who has committed to delivering new product functionality to the customer at the end of five sprints. The agile project lead performed initial planning with the team and with the team's support has committed to the scope and deadline.
Check in with the project in three stages to answer the associated questions.
How do two additional features and more story points added by the product owner impact the team's progress and ability to complete work within the iteration, considering the burndown rate of the team has not changed? (Refer to the Case Study and End of Sprint 3 Exhibit)
An organization wants to increase value delivery in its agile projects. What should the agile teams do?
A project manager is working on a database migration project to cloud services (Refer to Migration Strategy to Cloud Services table). The project team has accumulated significant technical debt over several sprints due to pressure to deliver features quickly. This debt is nowimpacting their ability to deliver new features, leading to a notable decline in product performance and customer satisfaction.
Identify the actions the team should take to effectively manage technical debt while consistently delivering high-value features that align with stakeholder expectations.
What is a specific development practice that has been effective in implementing disciplined DevOps?
A software company is developing an accounting software system to market to customers. The team has been working on the project for six weeks and has great velocity. One of the major stakeholders approached the scrum master and asked for a bi-weekly status report because they feel they are not being properly updated.
How should the scrum master respond to this request?
A Inform the stakeholder that all updates are provided in the sprint review sessions and encourage them to attend
B. Create and update bi-weekly project status reports for the stakeholder who requested the report.
C. Escalate this to the stakeholder's supervisor because this is an unreasonable request.
D. Ignore the stakeholder's request and continue working on the project as they have been for the past six weeks.
A new product owner needs to manage the backlog of a high-visibility fast-moving project that is consuming a considerable amount of time What should the product owner do?
During the fourth sprint retrospective for an IT project, the team members develop a series of actions to improve problem solving in the next sprint. However, many team members are concerned that these actions will not be implemented, since there was no follow-up from the last retrospective meeting.
What should the scrum master do to improve team commitment to the recommendations from the retrospective meeting?
An organization is using a predictive approach to managing projects. The executives like to see more deliverables in a short time and require that the milestones be achieved on time.
What value can the organization gain by moving to an iterative approach?
During a retrospective, the team agrees that they have limited competence in using a newly introduced tool. What should the team do?
Management decides to set up a new project to exploit an emergent market opportunity. Management suggests using an agile approach that is currently working for another project.
What should the agile leader do next?
Management decides to set up a new project to exploit an emergent market opportunity. Management suggests using an agile approach that is currently working for another project.
What should the agile leader do next?
An infrastructure team had to revamp so downstream channels could consume data from the data lake, thereby improving operational efficiency for the end customers. Which primary components should the product manager consider while plotting performance and dependencies on the product roadmap?
An agile lead is experienced with predictive and agile approaches. The agile lead was recently invited by human resources (HR) to be part of a learning team. During roundtable discussions with the project management team, the agile lead states: "I foster a safe environment for disagreement so my team feels empowered to move forward without obstacles."
What is the agile lead attempting to highlight?
The customer asked the IT project manager to change a few specifications for the software being developed, which will affect the project budget. The financial sponsor is having difficulty approving changes to the budget that was already allocated to the project.
What should the project manager do next?
An agile team lead noticed their team’s velocity was slowing down. They did not deliver a working software during the last iteration and there have been miscommunications between team members.
What should the agile team lead do at the end of this iteration?
A large project team of 20 people from different functional areas has just been formed and the project starts next week. The team will be working on a regulated and strictly controlled pharmaceutical product but does not have subject matter expertise.
Which two actions should the scrum master take as priorities? (Choose two.)
A large project team of 20 people from different functional areas has just been formed and the project starts next week. The team will be working on a regulated and strictly controlled pharmaceutical product but does not have subject matter expertise.
Which two actions should the scrum master take as priorities? (Choose two.)
Which of the following allows DevOps to enable and sustain a fast workflow from development into operations?
A member of a project's development team approaches the team lead and requests database administrator training. The team member believes that their inability to handle this work, and to rely on outside specialists, is impacting team velocity.
What should the agile team lead do?
An agile team is in their 2nd iteration planning session. During the session, they are debating on whether regression and integration testing should be part of every iteration or part of the hardening iteration.
What should the agile lead recommend?
An agile practitioner wants to communicate the effect of technical debt on the project What should the practitioner do?
What is the disadvantage of using velocity as a measure of team efficiency in agile approaches?
A product owner complains that some of the requirements identified several iterations ago have not been implemented. The product owner wants to know why the status of these requirements was not communicated.
What should the Scrum Master do?
Midway through a sprint, a scrum team member advises the team of a new requirement that may change the initial scope. What should the team do?
During sprint planning the product owner wants the team to prioritize and deliver a number of features which have the highest business value. Due to technical dependencies, the team does not agree with the prioritization.
What should the project leader do?
A member of a cross-functional project team is not able to attend regular status meetings and provide progress updates, which is impacting the productivity of the entire team. What should the product owner do to improve productivity?
An agile team has started to worry because lately they have seen an increase in the number of issues. There seems to be a large variance in the quality of the work items delivered. The team now realizes that a shared understanding of quality may not exist among team members.
What should the team do?
The product owner of an agile project is frustrated because the team is unable to deliver as many features as expected. The product owner asks the team to reduce test-automation levels, since the quality assurance team will test the product at project completion. The product owner expects that more features will be delivered in each iteration using this approach.
What should the agile practitioner do?
An agile practitioner notices that team members are disengaged. As a result, the team's velocity has decreased. What should the agile practitioner do to get the team back on track?
A new stakeholder has recently joined a project. During a meeting with the scrum master, the new stakeholder tries to understand the status of the project and the remaining tasks for completion.
How should the scrum master inform the new stakeholder?
TESTED 13 Mar 2025
