L3M4 Team Dynamics and Change Questions and Answers

Express terms are terms stated in the contract between the parties. Which of the following are commonly-used express terms?

An employee responsible for managing both warehousing and transport in an organisation would best be described as a:

Which of the following is a key element for the development of a contract?

A local hospital has had to use a number of substitute cardiac pacemaker devices, due to poor delivery performance from its regular contracted cardiac equipment supplier. Which key performance indicators would be suitable to monitor the performance of the supplier in this area to help prevent the issue from reoccurring? Select TWO that apply.

‘Positivity’ is about (choose one):

Misrepresentation can be defined as a false statement of material fact made by one of the contracting parties which was intended to (and did) induce the other party to make the contract. What remedies are available in this instance to the innocent party?

According to CIPS / Profex, which of the following are not external stakeholders? Select two.

Which one is not part of Lewin’s Force Field Analysis model (overcoming resistance to change)?

Which of the following is a benefit from compliance with procurement processes and procedures? Select all that apply.

‘A person who solves difficult problems with original and creative ideas’. From the Belbin ‘problem solving / thinking’ section:

It is said that society is undergoing the ‘fourth industrial revolution’. Which description most close-ly defines this idea?

Foodstuffs may arrive from an overseas supplier in a deteriorated state. Is this covered under the implied term of 'satisfactory quality'?

Fabrizio created a contract for his supplier which included various contract terms. One term that Fabrizio included stated that "as agreed the price of each pencil is $1.00." Which of the following options describes this term?

‘Processes can be improved simply by organising the work in a way that means people have to move around less’. Which ‘waste’ is being described here?

A catering supplier agrees to provide a meal to a school for $1.15 per unit for two years. What type of commercial agreement is this?

'A team has a common XXXX and YYYY'.

Select the one which fits best.

Drafting a specification is important because these documents become embedded within the contract and therefore, are legally binding. Is this statement true?

Which of the following departments would be both internal customers and internal suppliers of an organisational procurement function? Select all that apply.

According to CIPS, which of the following are not internal stakeholders? Select one.

The Grain Building Limited company contracts with many smaller suppliers on projects where agents can create uncertain working conditions, including changes to the scope of work, start times and late changes. The work is often affected by the weather, shortages of parts, or client indecision. To mitigate this, Grain Building Limited contracts with known and reliable suppliers on the basis of the cost-plus pricing model.

Which is the correct meaning of the term "cost-plus"?

Which of these examples constitutes an invitation to treat? Select TWO that apply.

‘A person may exert power on the basis of their formal authority or status’

Which of the French and Raven sources of power is being described here?

The view that workers are naturally lazy, avoid responsibility and are without ambition is in line with Theory (Douglas McGregor):

The purpose of model form contracts is to provide an organisation with an off-the-shelf contract agreement, the terms of which should not be amended by the parties. Is this statement true?

Peter Scholtes developed a matrix which looks at the relationship between how much a leader is perceived to care, and how competent the leader is perceived to be. This matrix is often called the 'trust matrix'.

Based on Scholte’s Trust matrix, which of the following terms would apply to a leader that the team thinks cares a lot, and is also very capable?

‘Members of a team have xxxx skills, and not the same skills’. Select the one which fits best to re-place xxxx.

People are inherently happy at work.

Workers seek responsibility.

Financial reward at work is welcome, but motivation, job satisfaction and recognition are equally A.

In the application of price adjustment formulae, which of the following would be acceptable for a supplier to increase its selling price?

Which of the following are implied terms in a contract? Select TWO that apply.

Which of the following approaches could a purchasing organisation use to reduce the level of detail in a specification, without increasing the risk of an unsuccessful procurement process?

Increase the use of acronyms and abbreviations

Cross-refer to recognised industry standards

Require tendering suppliers to propose specifications

Provide samples to demonstrate the requirements

In the Kubler-Ross Change Curve, which of these comes second?

Conscious knowledge of one’s own character and feelings – a cornerstone of emotional intelligence – sometimes described as ‘know thyself’:

The creation of the internet / world wide web is an illustration of what kind of turbulence within the environment?

Company A sends a purchase order complete with a set of conditions of contract for the provision of professional services to Company B. Company B responds with an invoice complete with a set of its own conditions of contract. Company A pays the invoice. Which conditions of contract take legal precedence?

A psychological view in which an employee treats the business and the work as if it were their own:

Thinking of the cultural web, which of the following refers to events or routines which take place, and really matter to the people involved?

Where an organisational internal customer / user deliberately circumvents the procurement function, and buys from an external supplier without following due procedure. This is commonly called:

‘A person who cares for individuals and the team, a good listener, finds it hard to take difficult deci-sions’. From the ‘concern for people and feelings’ section of Belbin’s roles:

Which of the following are examples of express terms in a contract? Select TWO that apply.

Thinking about PEST, or PESTEL, or STEEPLE; under which two headings would taxation most comfortably sit?

The letters ‘BPR’ stand for:

'A person who sees the big picture. Thinks accurately and carefully. May lack energy and the ability to inspire others'.

Which one Belbin's team roles is being described here?