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H19-321 Huawei Certified Pre-sales Specialist - Service Solution Questions and Answers

Questions 4

The scope of work of the engineer's on-site service includes (multiple choice)

Options:

A.

Weekly/monthly report on daily fault handling and operation

B.

Problem tracking and upgrading and troubleshooting with Huawei TAC

C.

Routine inspections and reports

D.

Service customization and network optimization services

E.

Equipment relocation services

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Questions 5

the following is not the IP network evaluation optimization service module is?

Options:

A.

Network architecture evaluation optimization

B.

Gap/risk analysis

C.

Optimize the implementation of the program

D.

Network knowledge transfer

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Questions 6

Which of the following services is not covered by on-site support services?

Options:

A.

Replacement of spare parts on site

B.

On-site troubleshooting

C.

On-site software version upgrade implementation service

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Questions 7

Which service items in co-care gold maintenance services are responsible for the delivery of channel partners. (Multiple choice)

Options:

A.

Remote support

B.

On-site problem handling

C.

On-site hardware replacement

D.

Hardware support (7*24*4H).

E.

Device health check

F.

Service Support Plans & Reports

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Questions 8

Cloud computing data center fast housing exhibition is a strategic opportunity for ITO, this is because: () (multiple choice)

Options:

A.

The reconfiguration of the cloud data center operation and maintenance model and the new requirements of the operation and maintenance tools

B.

Asset-light operational requirements and centralized operational risks

C.

Make heavy use of new technologies with data centers

D.

Cloud computing technology teams are hard to come by quickly

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Questions 9

Disaster recovery solution quotation assessment needs to consider which of the following reasons (multiple choice)

Options:

A.

The number of disaster-tolerant hosts

B.

Number of disaster recovery displays

C.

The amount of data for disaster recovery

D.

The distance between the two places

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Questions 10

The total integration mode can be completed by one bidding.

Options:

A.

True

B.

False

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Questions 11

SmartNOS is a unified brand for improving services, what service products are included? (Multiple choice)

Options:

A.

Subscription-based services

B.

Optimize services in a single evaluation

C.

Network and application performance management services

D.

Remote network management services

E.

Planning consulting services

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Questions 12

What benefits can customers get by purchasing Huawei customer support services? (Multiple choice)

Options:

A.

Reduce network outages and reduce the impact of accidents

B.

Timely access to reliable spare parts to reduce network O&M risks

C.

Timely discover potential hidden dangers in the network and prevent problems before they occur

D.

Provide unified customer support interface and efficient processes to improve customer operation and maintenance management efficiency

E.

Perfect spare parts support system, timely meet customer spare parts needs, reduce the customer's own spare parts reserve costs

F.

Enable customers to focus on their core business and maximize the benefits of their ICT investments

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Questions 13

What is the quotation method of integrated project management?

Options:

A.

Standard manual quotation

B.

SCT

C.

Configurator

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Questions 14

Agile data center planning and design and solution implementation service applicable scenarios (multiple choice)

Options:

A.

All SDN network scenarios

B.

Sell Agile Controller-DCN

C.

Data center agile network scenarios

D.

Sell Agile Controller-campus

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Questions 15

For customers, the total integration mode only needs to manage one integrator, and the management difficulty and professional requirements are reduced.

Options:

A.

True

B.

False

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Questions 16

The following modules are not included in the SCT quotation for IP solution implementation services?

Options:

A.

Install the service

B.

Implementation

C.

Test validation

D.

Migration implementation

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Questions 17

Huawei's ICT talent training business architecture is based on clear ideas, and an end-to-end talent training solution is formed through the curriculum system, teaching environment, and certification system, and through consulting planning, program design, and accompaniment.

Options:

A.

True

B.

False

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Questions 18

a project request for proposals to provide on-site service, 7 * 4 spare parts response, every six months 1 inspection service, we can sell what level of maintenance services to match customer needs? (Multiple choice)

Options:

A.

Standard+

B.

Silver+

C.

Gold+

D.

gold medal

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Questions 19

What is the following description of the IP Network Planning and Design Service incorrect? (Multiple choice)

Options:

A.

Focus on stock networks

B.

Do not undertake friendly business equipment

C.

Enhance product competitiveness

D.

Extended market short

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Questions 20

Huawei's service migration solution is divided into three main scenarios, which is the error? ()

Options:

A.

P2V

B.

Migrate between cloud platforms of other vendors

C.

V2V

D.

Internal migration of HUAWEI CLOUD platform

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Questions 21

According to the nature of use, management requirements and the degree of loss or impact caused by the interruption of the operation of the electronic information system due to the failure of the site equipment, the data center is divided into () levels.

Options:

A.

3

B.

4

C.

5

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Questions 22

The main criterion of the data center design reference in the national standard Yes?

Options:

A.

GB50174-2008

B.

GB50462-2008

C.

GB50052-2009

D.

GB50352-2005

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Questions 23

GSM-R evaluation and optimization service is for new incremental networks, and GSM-R evaluation and optimization services do not exist in GSM-R stock networks.

Options:

A.

True

B.

False

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Questions 24

the higher the PUE value, represents.

Options:

A.

The greener the data room, the higher the degree

B.

The greener the data room, the lower the degree

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Questions 25

Is Huawei Co-Care service a maintenance service solution jointly provided to customers by Huawei and more than a few CSPs?

Options:

A.

Certification level

B.

3

C.

4

D.

5

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Questions 26

Which of the following documents is not required by the submitter of the representative office training requirements at the stage of submitting the training opening application stage?

Options:

A.

Customer Training Registration Form

B.

Customer Training Needs Application Form

C.

Training Proposal or Schedule (Closed Class)

D.

Training outline

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Questions 27

Which maintenance services include 2 times/year equipment health check service? (Multiple choice)

Options:

A.

silver medal

B.

gold medal

C.

Standard+

D.

Silver+

E.

Gold+

F.

Platinum+

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Questions 28

What is incorrect about Hi-care maintenance and Co-care maintenance services?

Options:

A.

Hi-care maintenance is delivered directly by Huawei to customers

B.

Co-care maintenance is sold and delivered to customers by channel

C.

Co-care Maintenance can also be purchased through certified channels and resold

D.

Hi-care maintenance can be resold by channels

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Questions 29

What services are included in the performance management service? (Multiple choice)

Options:

A.

User experience reviews

B.

Visual monitoring of performance

C.

Fault demarcation and localization

D.

Network optimization

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Questions 30

Huawei's training services provide customers with "professional, practical, and time-effective" learning and development solutions; Huawei's training services are committed to letting learning promote the development of capabilities and letting capabilities develop promote the progress of enterprises.

Options:

A.

True

B.

False

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Questions 31

Data Center L1 Integration Service Project Initiation Phase Goal?

Options:

A.

Set up a project team

B.

Identify project team members

C.

Pull-through resources are determined to do "total integration"

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Questions 32

In order to ensure the learning quality of the trainees and sufficient superior operation time, what is the maximum class size of the training center for product technology training?

Options:

A.

12

B.

16

C.

18

D.

20

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Questions 33

What are the benefits of IP network evaluation optimization services for customers? (Multiple choice)

Options:

A.

Increase network availability

B.

Improve network performance

C.

Reduce operational costs

D.

End-to-end ICT planning and design capabilities

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Questions 34

data center L1 integration project main customer type (multiple choice)

Options:

A.

Government customers

B.

Internet customers

C.

Large enterprise customers

D.

Traffic customers

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Questions 35

Which service offering is not included in the ICT infrastructure integration services category in the UniSTAR SCT configurator?

Options:

A.

Video Conferencing Assurance Service

B.

Media retention service

C.

Disaster recovery and backup services

D.

IP Network Solution Implementation Services

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Questions 36

The IP network evaluation and optimization service does not include the optimization solution implementation service module.

Options:

A.

True

B.

False

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Questions 37

What are the service components that the WLAN Planning and Design Service does not involve? (Multiple choice)

Options:

A.

Integrated wiring

B.

Needs research

C.

Interference testing

D.

Noise test

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Questions 38

What are the characteristics of disaster recovery system management in the active-active solution? (Multiple choice)

Options:

A.

Visualize the disaster recovery topology

B.

One-click disaster recovery switching

C.

Flexible testing and walkthroughs

D.

End-to-end disaster recovery monitoring

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Questions 39

Huawei Technologies Service Co., Ltd. has the qualification of professional contracting of building intelligent engineering.

Options:

A.

Grade One

B.

Grade 2

C.

Level 3

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Exam Code: H19-321
Exam Name: Huawei Certified Pre-sales Specialist - Service Solution
Last Update: Dec 22, 2024
Questions: 265

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