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GPHR Global Professional in Human Resource Questions and Answers

Questions 4

A company decides to pursue an international assignment program to fill a new position in its new office in Beijing, China With the assistance of the human resources professional, the management team has finalized a list of job-specific selection criteria of the ideal candidate for the fole.

During the interviewing process, they utilize various tools to isolate out the success factors. After deciding on the candidate and the individual accepting the offer, the human resources professianal works with vendors to provide cross-cultural training before and during the assignment and plans all the logistical details for the relocation. The human resource professional also assists the individual by providing contacts and setting up meeting to orientate the expatriate before and during the assignment, ie mentors, expatriate community, ect. In this scenario, which of the following actions items were forgotten to ensure a successful interational assignment?

Options:

A.

Recognize the entire scope of the international assignment experience

B.

Provide appropriate training

C.

Establish realistic expectations

D.

Conduct thorough assessment of the candidates

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Questions 5

Which of the following is one of the primary outcomes of a job analysis?

Options:

A.

Job specifications

B.

Performance criteria

C.

Highly structured questionnaires

D.

Competency model

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Questions 6

Which of the following statements is ture?

Options:

A.

In a functional organization, conflicts between functional managers and project managers are uncommon

B.

Project mangers have a moderate to high level of authority in a functional matrix organization

C.

Project mangers have low to moderate level of authority in a balanced matrix organization

D.

In a weak matrix organization, conflicts between functional managers and project managers are uncommon

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Questions 7

Which of the following elements of a competency model allows for clear feedback to employees regarding their career growth?

Options:

A.

Highly complex competency model

B.

Highly precise competencies

C.

Extremely broad competencies

D.

Highly integrated competency model across the organization

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Questions 8

Let’s assume you are training assemblers on how to use the production database to enter and track data on the status of work in process. In addition, in compliance with internal ISO 9001 procedures, you must evaluate the status of the training for the individual as (1) performs with close supervision, (2) performs with minimal supervision, (3) capable of supervising others, or (4) extended training.

Which of the following level of learning (as described by Bloom’s taxonomy) would best describe an individual who “performs with minimal supervision”?

Options:

A.

Synthesis

B.

Application

C.

Knowledge

D.

Evaluation

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Questions 9

Which of the following takes into account the effects of inflation when analyzing data from a pulished survey?

Options:

A.

Aging

B.

Measuring central tendency

C.

Utilizing frequency distributions

D.

Leveling

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Questions 10

Which of the following describes a framework a framework that links business strategies with day-to-day activities?

Options:

A.

Organizational Values

B.

Management by Objective (MVO)

C.

Strategic Plan

D.

Balanced Scorecard

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Questions 11

Which of the following is NOT a potential difference in benefits practices that Human Resources should evaluate when developing a global compensation and benefits strategy?

Options:

A.

Leaves of absences

B.

Life insurance benefits

C.

Medical coverage

D.

Reasons for termination

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Questions 12

A high tech company has decided to adopt a fun culture that inspires hard work and innovation. There are wacky, colorful pieces of furniture all around the offices, free lunch is provided on a daily basis in their state-of-the-art kitchen managed by gourmet chefs; all engineers are required to spend one day a week to work on something new and of their own creation. According to Trompenaars, which of the following types of corporate cultures describe this organization?

Options:

A.

The Family

B.

The Eiffel Tower

C.

The Incubator

D.

The Guided Missile

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Questions 13

Which of the following functional HR goals do NOT align with the organization’s long-term objective to expand international operational capacity?

Options:

A.

Develop a pool of candidate to draw on for expatriate assignments

B.

Develop selection methods to hire individuals from diverse racial backgrounds to add talent for potential

C.

Develop a skills inventory to identify talents available to the company and its match to specific assignments

D.

Develop models to better predict a person’s likelihood of success or failure in foreign environment

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Questions 14

An Organization’s sales team is made up of two individuals to sell its products internationally. In lieu of the small group, the company has decided to utilize representatives from other inability to communicationicate its technical aspects. Which of the following elements should the sales team work with marketing on to resolve this promblem?

Options:

A.

Improve Place (ie channel partner relationships)

B.

Improve Product

C.

Improve Promotion

D.

Lower Prices

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Questions 15

A U.S. Based manufacturing company has decided to expand overseas to South Korea. Which of the following is an example of environmental scanning ?

Options:

A.

Building internal training programs for the new international employees

B.

Developing a compensation structure in line with the local market

C.

Changing the company's product mix to take advantage of the new labor market

D.

Analyzing the number of skilled workers in the area

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Questions 16

A company has decided to terminate the employment of an executive for performance reasons. The HP Manager to create a severance package. Which of the following factors would NOT be considered when creating the final severance package?

Options:

A.

Severity of his lock of performance

B.

Length of service at company

C.

Total compensation in relation to severance package

D.

Notice pay protection laws

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Questions 17

Which of the following is NOT an external third-party source for recruiting ?

Options:

A.

Private employment agencies

B.

Labor unions

C.

Outplacement firms

D.

Agencies

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Questions 18

A Product Manager has been identified to travel 2 weeks every month to the Asia Engineering office on extended business travel for an eight-month period. The other 2 weeks of the month, she works at the U.S. Based headquarters. Which of the following training programs is the MOST critical to ensure success on the job ?

Options:

A.

Technical ability

B.

Cross cultural team building

C.

Language

D.

Cross cultural training

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Questions 19

When communicating cross-culturally, which of the following filters is the LEAST likely to impact and distort the message sent?

Options:

A.

Culture

B.

Language

C.

Non-verbal cues

D.

Experiences

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Questions 20

According to the McKinsey 7-S framework, which of the following is identified as a hard S?

Options:

A.

Staff

B.

Systems

C.

Shared values

D.

Skills

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Questions 21

According to Gregersen and Black, which of the following type of expatriate is the most likely to work through problems by constantly weighing the pros and cons of basing decision s on localized values vs. the corporation’s standardized procedures and processes?

Options:

A.

Dual citizen

B.

Expatriate who “goes native”

C.

Homebound expatriate

D.

Free agent

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Questions 22

Utilizing Briscoe and Hall’s framework of defining competencies, which of the following is disadvantage of utilizing a strategies-based approach to defining competencies?

Options:

A.

May be too broad to relate to specific jobs in specific locations

B.

Aligns with long-term organizational goals

C, Expensive to utilize

C.

Characteristic may be interpreted differently in different countries

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Questions 23

Which of the following is the mostimportant step when outsourcing the sert up of a new HRIS (human resource information system)?

Options:

A.

Select the best HRIS system with extensive capabilities

B.

Prepare a detailed request for proposal (RFP)defininf desired specifications

C.

Analyze the organization’s needs for building a HRIS system

D.

Develop a complaint procedure for all work disputes

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Questions 24

Which of the following situations describes a plan to provide an employee with job enlargement?

Options:

A.

Transferring a production worker from assembly work to Q/A inspection

B.

Give ability to manager of providing his employees with job enlargement tasks

C.

Budgeting authority given to first level supervisor

D.

Giving an employee the option to participate in a dual ladder program

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Questions 25

Which of the following BEST identifies the stages in the strategic planning process ?

Options:

A.

Mission & Vision -> Determine Strategic Issues by performing a Gap Analysis, SWOT Analysis, & Benchmarking -> Strategy Formulation -> Strategy Implementation -> Evaluation & Control

B.

Strategy Development -> Strategy Formulation -> Strategy Implementation -> Strategy Evaluation

C.

Mission & Objectives -> Strategy Formulation -> Environmental scanning -> Strategy Implementation -> Evaluation & Control

D.

Mission & Objectives -> Determine Action Plans -> Strategy Implementation -> Evaluation & Control

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Questions 26

Which of the following is NOT a variable that differs between replacement planning and succession planning?

Options:

A.

Identified skill requirements

B.

Tools utilized

C.

Information flow

D.

Outlook into future (in terms of time)

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Questions 27

Human resource management is conducted to achieve______goals.

Options:

A.

Organizational

B.

Personnel

C.

Supervisory

D.

Management

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Questions 28

Which of the following is NOT A measurement technique that measures the effectiveness of an internal process?

Options:

A.

Cost-benefit analysis

B.

Break-even analysis

C.

Correlational study

D.

Return on Investmetn (ROI) analysis

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Questions 29

You are preparing a pre-departure checklist for an individual going on an international assignment. Which of the following items is the LEAST important to pursue?

Options:

A.

Appropriate visa

B.

Appropriate vaccinations

C.

Company site orientation

D.

Identify temporary housing

E.

Shipping goods through customs

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Questions 30

A U.S. based Engineering Manager was sent to England for a short-term six-month assignment to recruit and build a team. He is done with the assignment and has returned home. When going out with family and friends, he describes the entire opportunity as being exciting and challenging. He wishes he could have stayed in Europe longer. Which of the following repatriation programs is the MOST appropriate to ensure a successful repatriation ?

Options:

A.

Re-entry training program

B.

Compensation and benefits adjustment

C.

Policies on repatriation

D.

Recognition and appreciation

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Exam Code: GPHR
Exam Name: Global Professional in Human Resource
Last Update: Dec 22, 2024
Questions: 204

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