E_C4HYCP_12 SAP Certified Product Support Specialist - SAP Commerce Cloud Questions and Answers

 SAP Commerce Cloud, context-driven services capture click events, order events, and address book event updates, quantity updates in the shopping cart, and all customer interactions and behaviors. These data points are used to provide personalized and relevant experiences for customers based on their context and preferences.

The configurations that you must do when you use the iFlow are setting iFlow authentication type to certificate-based and setting the receiver address setting and proxy type setting of the iFlow. The iFlow is a graphical representation of an integration scenario between SAP Commerce Cloud and SAP Cloud Integration. It defines how messages are exchanged between these systems. You must configure the iFlow authentication type to use certificates for secure communication. You must also configure the receiver address setting and proxy type setting of the iFlow to specify how messages are sent to SAP Commerce Cloud. You do not assign the AuthGroup.IntegrationDeveloper role to the SAP Commerce user or to the SAP Cloud Integration tenant, as this is not related to using the iFlow. Reference: 3

You can investigate a connection pool issue by checking the physical connections, requesting console log files and thread dumps, and checking the configuration parameters related to connection pool. The physical connections can help you monitor the number and status of connections to the database. The console log files and thread dumps can help you identify any errors or exceptions related to connection pool. The configuration parameters can help you adjust the connection pool size, timeout, or validation settings. You do not need to request heap dumps or database dumps, as they are not relevant for connection pool issues.