What are the two most accurate statements regarding the ServiceNow CMDB (configuration management database) and CIs (configuration items)?
A support agent resolves an incident associated with an alert, but the alert does automatically close even though the evt_mgmt.incident_closes_alert property is set appropriately to close the alert.
What is the most likely cause of this issue?
Which the following alert promotion rule defined in your ServiceNow instance, which of the anomalies below would be automatically promoted into IT alerts on the Alert Console?
A)
B)
C)
Both anomaly A and anomaly B
D)
Neither anomaly A or anomaly B
In order for SNMP trap notifications to appear in ServiceNow as events, what option must be enabled in the required MID server?
The ServiceNow standard and shared set of service-related definitions that enable and support true service level reporting is known as what?
Applying recommended Event Management best practice guidelines, which of the following events should generate an alert?
If events are not matching to alerts as you would like, what field should be changed?