CBCP-002 Certified Business Continuity Professional (CBCP) Questions and Answers

Milestones are important events in a project that mark the completion of a major deliverable or the achievement of a key goal. They are a good time to check in with employees and management to see how they are feeling about the project, and to get their feedback on how things are going. This is also a good time to reinforce the importance of the project and to get everyone re-committed to its success.

The other three options are not as good times to maximize on the employees' new awareness and management support. Timelines are important, but they are not as important as milestones in terms of getting people's attention. Benchmarks are useful for tracking progress, but they are not as good for getting people's buy-in. Structure is important for organizing a project, but it is not as important as milestones for motivating people.

So, the answer to the question is that the milestones phase of the project is the time to maximize on the employees' new awareness and management support.

Here are some specific things that you can do at the milestones phase to maximize on employee awareness and management support:

Hold a team meeting to celebrate the milestone and to discuss the next steps.

Send out a communication to all employees and managers, highlighting the milestone and thanking everyone for their hard work.

Meet with management to discuss the project's progress and to get their feedback.

Use the milestone as an opportunity to reinforce the importance of the project and to get everyone re-committed to its success.

A full-scale exercise is a type of exercise that involves all teams. A full-scale exercise is a high-pressure exercise that simulates a realistic scenario of a disruption that affects all or most of the organization’s functions and processes. A full-scale exercise tests the effectiveness and efficiency of the plans, procedures, systems, teams, and resources that are required to respond to and recover from a disruption. A full-scale exercise also evaluates the coordination and communication among all the teams and stakeholders involved. Verified References: https://www.ready.gov/business-continuity-plan https://www.csoonline.com/article/515730/business-continuity-and-disaster-recovery-planning-the-basics.html

Strategic management is the type of management that is an often used term, but has so many different connotations to different people that invariably the message of its meaning gets confused. Strategic management is the process of defining and executing the long-term vision, goals, plans, and actions of an organization. Strategic management involves analyzing the internal and external environment, formulating strategies, implementing them, and evaluating their outcomes. Strategic management can be complex and challenging, as it requires alignment and integration of various aspects of the organization, such as culture, structure, resources, capabilities, stakeholders, markets, competitors, or regulations. Verified References: https://www.investopedia.com/terms/s/strategic-management.asp https://phoenixnap.com/blog/what-is-business-continuity-management

Risk ownership must be clearly set out, documented and agreed with the individual owners at all levels of the operational risk management process. This is true because risk ownership is one of the key principles of business continuity management. Risk ownership means that each risk has a designated person who is responsible and accountable for its identification, assessment, treatment, monitoring, and reporting. Risk owners should have the authority and resources to manage their risks effectively and efficiently. Verified References: https://www.iso.org/publication/PUB100442.html https://www.thebci.org/training-qualifications/good-practice-guidelines.html

Business risk is the risk of loss or damage to an organization’s performance, reputation, assets, or stakeholders due to internal or external factors that affect its ability to achieve its objectives. Business risk can arise from various sources, such as market conditions, customer preferences, competition, technology, regulation, compliance, operations, finance, human resources, or natural disasters. Business risk can have a direct or indirect impact on an organization’s profitability, growth, sustainability, or continuity. Verified References: https://www.investopedia.com/terms/b/businessrisk.asp https://www.thebci.org/training-qualifications/good-practice-guidelines.html

A disaster lasting longer than seventy-two (72) hours requires implementation of a business continuity and disaster recovery plan. A business continuity and disaster recovery plan is a comprehensive document that outlines how an organization will respond to and recover from adisaster that disrupts its normal operations. It covers both the IT aspects (disaster recovery) and the business aspects (business continuity) of restoring the critical functions and processes within an acceptable time frame. A disaster lasting longer than seventy-two (72) hours is likely to have significant impacts on the organization’s performance, reputation, assets, and stakeholders, and therefore requires a coordinated and structured approach to ensure its survival and resilience. Verified References: https://www.ready.gov/business-continuity-plan https://www.csoonline.com/article/515730/business-continuity-and-disaster-recovery-planning-the-basics.html

Corporate governance is the system of rules, practices, and processes by which an organization is directed and controlled. It involves balancing the interests of various stakeholders, such as shareholders, management, customers, suppliers, regulators, and the community. It also enables an organization to balance risk and entrepreneurial energy with appropriate internal control procedures to manage that risk. Effective corporate governance can enhance performance, accountability, transparency, and trust. Verified References: https://www.investopedia.com/terms/c/corporategovernance.asp https://www.thebci.org/training-qualifications/good-practice-guidelines.html

The four R’s are action approaches for crisis and post-crisis management. They are:

Reduction: This approach aims to prevent or mitigate the occurrence or impact of a crisis by identifying and addressing the root causes, vulnerabilities, and risks.

Readiness: This approach aims to prepare for a potential crisis by developing plans, policies, procedures, systems, teams, and resources that can enable a timely and effective response.

Response: This approach aims to manage a crisis by activating the plans, policies, procedures, systems, teams, and resources that can contain, control, and resolve the situation.

Recovery: This approach aims to restore normal operations after a crisis by implementing actions that can repair damages, restore functions and processes, resume services and products, recover losses, and learn lessons. Verified References: https://www.cisco.com/c/en/us/solutions/hybrid-work/what-is-business-continuity.html https://phoenixnap.com/blog/what-is-business-continuity-management

BIA helps to identify all of the above aspects of an organization’s functions and processes. It helps to identify the critical services and products that the organization delivers to its customers and stakeholders, and the functions and processes that support them. It also helps to identify the critical interdependencies and interested parties that are involved in or affected by the organization’s functions and processes, such as suppliers, partners, regulators, or employees. Moreover, it helps to identify the tangible and intangible impacts of a disruption to the organization’s functions and processes over a period of time, such as financial losses, reputational damage, legal liabilities, or customer dissatisfaction. Verified References: https://www.ready.gov/business-impact-analysis https://drii.org/resources/professionalpractices/EN