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C_C4HCX_24 SAP Certified Application Associate - Solution Architect for Customer Experience Questions and Answers

Questions 4

What is the main benefit of the solution finder capability?

Options:

A.

It provides recommended next steps during ticket processing.

B.

It allows you to benefit from an existing knowledge source within the ticketing process.

C.

It helps you identify the most suitable service contract for the ticket.

D.

It automatically updates both the ticket and the quotation with details of the solution.

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Questions 5

As an analytics administrator you want to adapt reports in SAP Sales Cloud and SAP Service Cloud using standard functionality.What options are available to you?Note: There are 3 correct Answers to this question.

Options:

A.

Create a custom key figure.

B.

Create a data source.

C.

Design a report view.

D.

Run real-time queries to external databases.

E.

Design an SAP HANA view.

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Questions 6

You want to enhance a specific standard business context in SAP Marketing Cloud.Which in-app features are available for enhancements?Note: There are 2 correct Answers to this question.

Options:

A.

Create custom logic to enhance SAP standard logic.

B.

Create a new UI as an SAP Fiori app.

C.

Add custom fields to the SAP standard fields.

D.

Append a new structure into an SAP standard table.

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Questions 7

In which process are trading partner collaboration and risk management executed?

Options:

A.

Source to pay

B.

Recruit to retire

C.

Design to operate

D.

Lead to cash

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Questions 8

What functions can you perform with Dataflows (IdentitySync) in SAP Customer Data Cloud?Note: There are 3 correct Answers to this question.

Options:

A.

Send a welcome e-mail to new customers.

B.

Transfer users from one site to another.

C.

Take all the permission-based social and profile identity information stored and channel it into another platform.

D.

Connect to a relational database and execute SQL statements.

E.

Get up-to-date data from a third-party platform and update or create user profiles.

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Questions 9

Which of the following business values can be leveraged by the design to operate end-to-end process?Note: There are 3 correct Answers to this question.

Options:

A.

Eliminate planning silos through connected and integrated planning processes

B.

Optimize labor, storage, and fulfillment costs

C.

Institute design excellence

D.

Efficient procurement of components to build subassemblies

E.

Ability to manage and track inbound deliveries

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Questions 10

Where can an end user subscribe/unsubscribe from newsletters or notifications as a self-service?

Options:

A.

Consent statements

B.

Data flow

C.

Consent vault

D.

Preference center

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Questions 11

You want to implement a side-by-side extension for an SAP solution. To access the business objects in the SAP solution, you are exploring the application programming interfaces (APis).Which of the following are possible operations to use in the API?Note: There are 2 correct Answers to this question

Options:

A.

Get

B.

Create

C.

Close

D.

Validate

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Questions 12

Which types of statement can be configured in Consent Management?Note: There are 3 correct Answers to this question.

Options:

A.

Other consent management

B.

Push notification

C.

Communication consent

D.

Terms of service

E.

Privacy policy

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Exam Code: C_C4HCX_24
Exam Name: SAP Certified Application Associate - Solution Architect for Customer Experience
Last Update: Dec 4, 2024
Questions: 80

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