ADM-211 Administration Essentials for Experienced Admin Questions and Answers

Once activities are archived, where is the only place you can access them?

Describe the difference between an email template and a mail merge template:

List"clicks" and "code" options at the 'Business Logic' level.

37. How can you measure adoption beyond the number of logins?

All editions of sales force can use the data loader

You can specify the criteria for specific objects desired in the weekly data export function?

Which App Exchange partners allows you to easily web-enable any object without needing to use the API to develop custom web integrations?

Select all that apply:

What considerations arc there in Workflow trigger order?

What are the ways you can get a record’s unique Sales force ID?

Select all that apply:

What are the system prerequisites for Territory Management?

Select all that apply:

What permissions arc needed to install Forcc.com Connect for MS Office?

When should you consider Opportunity Update Reminders?

What are some recommended optional installs from the App Exchange for general implementations?

Select all that apply:

Describe the some symptoms of a sharing model that is too private.

If you implement Territory Management, your role hierarchy will he copied to your Territory structure.

File attachments count towards the overall data storage limit.

Describe the differences between Case and an If function?

Which is NOT an option for customizing Sales force Content?

Describe some techniques for motivating users:

Adoption dashboards can display.

What is a benefit of web services?

A company has set the organization wide defaults for all objects to private. Which profile setting would allow a user to access all of the accounts within the organization and ONLY the cases they own?

Sales force will automatically archive older activities that meet certain criteria (for example, events with due dates greater than 365 da ys). Where does a user go to view these records?

Which would you not find under Setup/ Develop?

When using Sales force Territory Management, Accounts and Users can be in multiple territories, but an Opportunity can only be associated with a single territory. How is an Opportunity assigned to a territory?

What skill set is required to work with outbound messages?

When overriding a standard button that is not the Save button, which feature can be used to replace the standard functionality?

Which is NOT a feature of Custom Report Types?

Which statement is TRUE regarding sandbox?

Choose 2 answers

What are some differences between Visual Force and S-Controls?

Choose the best answer.

Universal Containers like to track Application Bugs within Sales force . The company needs to track the bug's severity, type, status and description. Bugs should be related to Cases, but owner will be different than the owner of the case. How can the Universal Containers administrator meet these requirements?

Custom Button can be used on

What records can be cleaned and enriched using Data.com?

{Select all that apply.)

An administrator has created a time-based workflow that escalates a Lead record 10 days after it has been created if no updates have occurred. What is the best way for the developer to test that the new time based workflow rule is functioning?

Communities are not supported by:

What is true about Custom Button?

Choose 2

A Sales force object can exist independent of an application.

What is not possible using Declarative Programming language?

What is the fastest way to communicate new release information to your end users?

Suri has the "read" permission for the case object on her profile. A criteria-based sharing rule gives her read/write access to product support cases. Will Suri be able to edit.

What actions occur before a request enters the first approval step?

Criteria - Based sharing rules cannot be created for which Object?

What system admin should not do while setting up the Login hours for any profile?

What are the4 steps in authenticating users when they log into Sales force?

What are 4 tools available to increase Administrator productivity?

What are some URI-s to stay current with what's happening with SFDC?

What can you do with Workflow? ( assuming EE edition or higher)

What is the key phrase that executives use to ensure sales people adhere to using sales force?

What programming skill sets are required to implement Apex triggers?

Select all that apply:

When creating a report based on a Report Type that is a custom object, what happens if you later delete the custom object?

Which permission is needed to publish a document on Sales force Content?

What permission do you need to run the System Debug Log?

What is the difference between locking an Opportunity with an Approval Process and changing the record type to a page layout with all read-only fields?