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  5. Avaya Workforce Optimization Select Implementation and Support Exam Questions and Answers
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7765X Avaya Workforce Optimization Select Implementation and Support Exam Questions and Answers

Questions 4

Where can you create data partitioned Organization Unit types, and how many can be created?

Options:

A.

Asset Management, 2

B.

AWFOS, 1

C.

Tenant Administration, 1

D.

System Configuration, 2

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Questions 5

Which three ACD integrations are supported in Avaya Workforce Optimization Select 5.0? (Choose three.)

Options:

A.

Genesys Passive/Active

B.

UCCX with JTAPI

C.

AACC on CM or CS1K

D.

IPOCC on IP Office

E.

ACCS on IP Office

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Questions 6

Which two files have to be copied into JAVA_HOME\jre8\lib\security to enable strong encryption in Java? (Choose two.)

Options:

A.

local_policy.jar

B.

US_export_policy.jar

C.

jce_policy.jar

D.

java_security.jar

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Questions 7

Where can the health of all the key services of Avaya Workforce Optimization Select be monitored?

Options:

A.

Notifications

B.

Log Manager

C.

Alert Manager

D.

Asset details in Tenant Administration

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Questions 8

Which action is not required for an IP Office Contact Center deployment?

Options:

A.

Configuring the switch IP address

B.

Enabling TAPI3 Tracing

C.

Installing TAPI3 Driver

D.

Installing TSAPI Driver

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Questions 9

What are two options for agents/supervisors when they disagree with an evaluation score? (Choose two.)

Options:

A.

They can decline the evaluation.

B.

They can appeal the evaluation.

C.

They can escalate it with the superior.

D.

They can click on the disagree button in the evaluation view mode.

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Exam Code: 7765X
Exam Name: Avaya Workforce Optimization Select Implementation and Support Exam
Last Update: Nov 21, 2024
Questions: 66