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  5. Avaya Aura Experience Portal with POM Implementation and Maintenance Exam Questions and Answers
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3314 Avaya Aura Experience Portal with POM Implementation and Maintenance Exam Questions and Answers

Questions 4

On a Proactive Outreach Manager (POM) system, agents are automatically assigned to running job tasks.

When agents are eligible for multiple Jobs, which two parameters determine agent assignment to an eligible job? (Choose two.)

Options:

A.

Agents with the longest idle time are reserved for an eligible job

B.

Priority of calls in the queue

C.

Priority of the job task

D.

Agent skill level

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Questions 5

For Avaya Aura® Experience Portal (AAEP) systems that do not use the organization feature, what information is displayed on the Audit Log report?

Options:

A.

A list of generated alarms

B.

All actions performed by all users logged into the EPM

C.

Debug information for a particular AAEP component

D.

Information about all call-handling sessions for the AAEP system

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Questions 6

Which IP address is used by the speech servers to communicate with the MPP when processing ASR and TTS transactions?

Options:

A.

Host Address

B.

Network Address (VoIP)

C.

Network Address (MRCP)

D.

Network Address (AppSvr)

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Questions 7

Which two statements about the priority of a Proactive Outreach Manager (POM) campaign are true? (Choose two.)

Options:

A.

The priority of the campaign determines the number of licenses POM allocates to a particular campaign during execution.

B.

Campaign priority determines the media channnels used by a campaign.

C.

Available priorities are 1–10.

D.

Available priorities are Critical, Major, Minor.

E.

The priority of the campaign determines when the campaign will start.

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Questions 8

Which IP address is used by EPM to access or communicate with the MPP?

Options:

A.

Network Address (VoIP)

B.

Host Address

C.

Network Address (MRCP)

D.

Network Address (AppSvr)

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Questions 9

Which two types of connections does the Experience Portal Short Message Service channel support? (Choose two.)

Options:

A.

HTML

B.

IMAP4

C.

SMPP

D.

POP3

E.

HTTP

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Exam Code: 3314
Exam Name: Avaya Aura Experience Portal with POM Implementation and Maintenance Exam
Last Update: Dec 4, 2024
Questions: 62