In Knowledge Advanced, which three components does the Intelligent Search component, Ontology, contain? (Choose three.)
You want to exclude all newly created answer articles from calculating the solved count for 60 days from their creation date.
Which configuration setting should you change?
Your customer tries to use Knowledge Foundation API to fetch answer articles from Oracle Service Cloud and display them in an external application.
However, when they try to connect with Knowledge Foundation API they receive an exception code“ACCESS_DENIED”.
What are two reasons for this? (Choose two.)
Which two statements are true about knowledge base articles of Oracle Service Cloud? (Choose two.)